AI Chatbot Development
We build smart AI chatbots for WhatsApp, your website, and social media — replying to customers 24/7 in Arabic, answering questions, booking appointments, and handing off to a human when needed.
AI Chatbot Development for Businesses in Riyadh and Saudi Arabia
Your customers reach out any time — at night, on weekends, and after hours. If no one replies fast, you lose sales and trust. Most customers expect an answer within minutes, and as messages pile up it becomes impossible for your team to keep up manually. That's where a smart chatbot comes in.
At IECC we design and build an AI chatbot that answers your customers instantly in Arabic, around the clock, and integrates with your systems and channels — not an off-the-shelf tool, but a solution built around how you work.
Works on every channel your customers use
- WhatsApp Business API — smart auto-replies via our official Meta-verified platform, with human handoff when needed.
- Your website — a live chat widget that answers visitors, converts them, and captures their details.
- Instagram & Facebook Messenger — automatic replies to messages, comments, and inquiries.
Not just canned replies — real intelligence
The bot understands natural Arabic and Saudi dialect, not just keywords. Customers write their own way, and the bot understands intent and responds correctly. We train it on your business, products, and pricing so answers are accurate and in your brand voice.
What can it do?
- Answer FAQs, product details, pricing, and working hours.
- Book appointments, capture orders, and collect leads.
- Send your catalog, payment links, or location automatically.
- Hand the conversation to a human at the right moment.
- Follow up and remind customers (abandoned cart, booking confirmation, offers).
Examples by industry
- Restaurants & cafés: taking orders, menus, reservations, and branch locations.
- Clinics & centers: appointment booking, pricing, and general inquiries before the visit.
- E-commerce stores: order tracking, product availability, and after-sales support.
- Real estate & services: qualifying interested leads before they reach your sales team.
How we build it for you
- Understand your business: define the questions, scenarios, and goals.
- Build & train: design conversation flows and train the bot on your data.
- Connect & launch: wire it to your channels and systems (CRM, store, booking) and go live.
- Improve continuously: monitor conversations and refine replies based on real performance.
Why choose IECC?
We don't just plug in a tool and walk away — we build the bot around how you work, connect it to your systems, train it in your brand voice, and improve it over time. And as a Verified Meta Tech Provider for WhatsApp Business, we can launch you an official, professional WhatsApp bot. The result: faster support, more sales, and a team free for what matters.